privacy_policyInformation given to us will only be used to enhance your shopping experience, resulting in a more personalised service for you.

We will never sell, release or pass on any of your personal information to any other party without your consent.

We are fully committed to protecting your privacy. This notice describes our privacy policy. By visiting The Spinal you are accepting the practices described in this Privacy Notice.

Your Personal Information

The information we aquire from you is used to process your orders and to personalise your shopping with us. Information including your name, delivery address, contact phone numbers and email address, credit card details, etc. is essential in the processing of your order.

At no time do we store your credit card details. Your credit card payments are processed securely and directly via the payment gateway.

By taking part in our surveys you will help us to create a service that is even easier to use. We will use information gained to keep you informed about new products, services and special offers & competitions.

E-mail Communications

To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mails from us, other than order notifications and receipts, please notify us in the additional information section of your order form.

How Secure Is Information About Me

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. It is important for you to protect against unauthorised access to your password and to your computer.

We are not involved in the selling, trading or alternative unauthorised use of personal information. We promise that we will not pass on any of your personal details to any other organisations.

Conditions of Use, Notices, and Revisions

If you choose to visit The Spinal, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the “Contact Us” link, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.


Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link.